Friday, August 3, 2012
Lexington residents, businesses will receive new LEXserv bills Sept. 1, but no new fees
Beginning Sept. 1, Lexington residents and businesses will receive a LEXserv City Services bill for existing city fees, but Mayor Jim Gray said today citizens will find no new fees or fee increases in the bill.
LEXserv is the billing program the city has established for existing landfill, sanitary sewer and water quality management fees. These same fees have previously appeared on Kentucky American Water bills. The city has paid Kentucky American to provide billing services for many years, but the company recently decided to discontinue the practice.
“I continue to be deeply disappointed in Kentucky American’s decision,” Gray said. “We will continue to rely on the company to provide data on water usage in order to process the new bills.” The city has hired Cincinnati Water Works to perform the billing service, but at a cost $700,000 higher than Kentucky American. That cost will come from existing fees.
The landfill fee, $4.50 per month for residents, pays for the disposal of landfill-bound solid waste in Lexington. The sanitary sewer fee, based on the amount of water used by customers, pays for the maintenance and operation of the city’s sanitary sewer system. The water quality management fee, $4.49 per month for residential customers, addresses stormwater issues in Lexington, including runoff that pollutes streams in Fayette County.
Starting in September, the LEXserv bills will be mailed to approximately 115,000 citizens. Expect to receive a LEXserv bill about one week after receiving a water bill.
There are numerous ways to pay the bill including AutoPay, where the fees are automatically deducted from your bank account, by mail, online at MyCheckFree.com or in person at 200 E. Main Street.
Additional options, which include a small fee, are by telephone to a toll-free number; online using a credit or debit card; or at selected retail locations, such as Wal-Mart customer service centers.
More information about LEXserv, including payment options, can be found here or you may call LexCall at 3-1-1 or 425-2255.