Department for Community Based Services opens newly renovated offices in Fayette County

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The Kentucky Department for Community Based Services (DCBS), part of the Cabinet for Health and Family Services (CHFS), officially opened its new Fayette County office Thursday.

DCBS is the agency that provides child and adult protective services and determines eligibility for Medicaid, welfare assistance, child care assistance, food stamps and other programs.

“Our priority is to provide quality and timely services to all families who seek our assistance,” Secretary Glisson said at the event. “These new offices will help us meet that goal. I am so pleased for the staff and customers of Fayette County DCBS to use these nice new facilities.”

The celebration included a reception with agency leadership, local leaders from various segments of the community and other advocates and partners.

DCBS Deputy Commissioner Joe Hamilton said the newly renovated location, at 455 Park Place, Suites 120 A and B, in Lexington, opened to customers recently and combines all DCBS services into one location for easier customer service.

“We made these changes with our staff and customers in mind,” he said. “The four family visitation rooms are clean, welcoming and safe. And co-housing our department offices means clients can get more comprehensive services and consolidate visits into one trip.”

Hamilton said there are security enhancements, too, including badge reader access, safety glass in all the reception windows, cameras in the visitation rooms, and a fenced parking area for state vehicles and workers needing access after-hours.

The Fayette County DCBS office is open from 8 a.m. to 4:30 p.m.

To contact staff about family support services, like food benefits or medical, welfare or child care assistance, call 855-306-8959. To contact staff about child and adult protective services, call 859-246-2273. Learn more about DCBS programs and assistance at chfs.ky.gov.

From Cabinet for Health and Family Services

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