Cincinnati Airport’s popular miniature therapy horse program wins award for best customer service

The Cincinnati/Northern Kentucky International Airport’s (CVG) miniature therapy horse program won another industry award, this time from Airport Council International – North America (ACI) for best customer service program. CVG’s partnership with Seven Oaks Farm began in 2016 and brings miniature therapy horses to the airport’s Terminal twice a month. The program is the only of its kind and...

Allegiant announces it will add twice-weekly service to New Orleans starting in February

Allegiant Travel Company announced the addition of new service from the Cincinnati/Northern Kentucky International Airport (CVG) to New Orleans (MSY) with passengers able to book travel for as low as $85 one-way.   “As Allegiant’s fastest growing market in their 15 year history, we are thrilled Allegiant is continuing to expand at CVG,” said Candace McGraw, chief executive officer, Cincinnati/Northern...

Auditor calls for CVG to overhaul board governance to clean up decades-old mess

Staff Report   A special examination by Auditor Adam Edelen of the Cincinnati/Northern Kentucky International Airport (CVG) board calls for a substantial overhaul of the governance structure that has been in place since its inception.   Even though the airport itself is located in Boone County, the state law establishing the governing structure gave governing authority to Kenton County. It...

CVG’s Community Report, just released, shows airport on flight path to reinvention

  Staff Report   The Greater Cincinnati/Northern Kentucky International Airport’s (CVG) just-released annual report to the community shows growth in both passenger and cargo traffic – as well as an organization focused on improved customer service.   Rebounding from the loss of its ‘Delta hub’ status over the past several years, the airport has been in a re-definition...

New flight service from Cincinnati/Northern Kentucky to Las Vegas to begin in December

Allegiant Travel has announced new nonstop service from the Cincinnati/Northern Kentucky International Airport (CVG) to Las Vegas (LAS). Allegiant will offer the flights on Thursdays and Sundays starting Dec. 18. Allegiant is offering an $81 one-way intro fare which must be booked by Aug. 19 for travel by Feb. 10.   Las Vegas will be the seventh market served by Allegiant from CVG. Allegiant...

Auditor will conduct special examination of Cincinnati/Northern Kentucky airport board

Kentucky Auditor Adam Edelen announced Wednesday that he would conduct a special examination of the Cincinnati/Northern Kentucky International Airport (CVG) board after media reports raised concerns about travel and spending.   The auditor’s office will focus on board policies and the airport’s governance structure and make recommendations for improvement. Spending and travel by the board...