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Afni Inc. plans expansion of Warren County call center; will hire 86 new employees

Customer engagement company Afni Inc. plans to create 86 full-time jobs as it invests nearly $316,000 in its Bowling Green call center to support new retail clients.

Afni’s Scottsville Road facility’s will undergo its’ second expansion since opening in 2000. The facility will be modified and have new equipment installed. The newly-hired customer service representatives will support a new premier-brand retail client. Afni leaders expect to fill the positions by the end of the year, and will host a hiring open house on July 9 from noon to 7 p.m. and July 10 from 10 a.m. to 7 CDT in the Greenwood Mall at 2625 Scottsville Road.

“We’re thrilled to partner with one of the nation’s largest food and retail companies to offer new, exciting jobs in the Bowling Green community,” said Cindy Blackburn, Afni vice president of global human resources. “We’ve kicked off the year with significant growth and have no plans of slowing down. Continuing to grow our presence and hiring top talent in the Bowling Green community is important to us.”

Afni, headquartered in Bloomington, Ill., was founded as a receivables management company in 1936. Over the past 20 years, the company added services including multi-channel customer contact on behalf of some of the world’s most recognizable telecommunications, satellite/cable, healthcare, insurance and retail brands. Afni employs 6,000 people across six US locations, two facilities in the Philippines and a team of US home-based agents.

To learn more about opportunities at Afni, visit www.afnicareers.com.

From Governor’s Office

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