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BBB Scam Alert: Social Security impersonation calls hitting Central and Eastern Kentucky areas


Better Business Bureau serving Central and Eastern Kentucky is hearing from senior citizens about scammers calling them pretending to be with the Social Security Administration.

Seniors reporting these calls say they’re told their numbers have been used in “criminal activity” and must call a number to keep their benefits from being suspended.

“This is an old scam, but is hitting Central and Eastern Kentucky hard right now,” said Heather Clary, Director of Communications for the BBB serving Central and Eastern Kentucky. “Our staff has taken nearly 10 calls just this morning. These scammers try to frighten senior citizens who depend upon those payments into giving out their Social Security numbers and other personal information that can be used for identity theft.”

Most of the callers to the BBB have been in their 80s and 90s. All hung up before giving any information to the con artists.

“We want to alert the public that these calls have picked up again so you can warn loved ones, neighbors or friends to be on the lookout. The Social Security Administration does not call you with threats like this,” Clary said.

Never give personal information to unsolicited callers. If someone contacts you unsolicited, refuse to tell them any personal information, no matter what scare tactic they use.

• Remember, the SSA will never call you asking for your Social Security number. They will never ask you to pay anything, nor will they threaten your benefits.

• Don’t trust your caller ID. The internet has made it possible for scammers to use fake IDs when they call your home. If you receive a suspicious call, don’t make any important decisions based on what your caller ID says.

• Contact the Social Security Administration: If you are concerned about a call you received from someone who claims to be with the SSA, you can call the real SSA at 1-800-772-1213.

Report any scams to BBB Scam Tracker at www.bbb.org.

From Better Business Bureau

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