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CASA of Lexington among nation’s top nonprofits for effectiveness; earns Service Enterprise designation


Points of Light and Serve Kentucky, the state agency that manages programs and initiatives aimed at increasing the number of Kentuckians engaged in service and volunteering, recently certified CASA of Lexington as a “Service Enterprise.”

CASA of Lexington is part of the very first Service Enterprise cohort that certified in Kentucky.

This prestigious certification recognizes CASA of Lexington as a leading organization in volunteer engagement, leveraging its volunteers’ skills, talents, and resources strategically and thoughtfully at all levels of the organization. Organizations that certify join the top 11 percent of nonprofits nationwide in volunteer management and organizational performance.

“CASA of Lexington relies on volunteers to provide our mission of advocating for child abuse and neglect victims. However, not everyone can volunteer in that role,” said Melynda Jamison, Executive Director. “Becoming a certified Service Enterprise helped us develop new ways for volunteers to serve in areas of expertise they may have outside of our traditional advocacy role and serve as a Friend of CASA, which will support our overall mission. We are excited to officially launch this new role of volunteering within our organization.”

To achieve certification, CASA of Lexington completed an extensive assessment, training and coaching to better integrate volunteers into their organization. Research conducted by the TCC Group, a national program and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work.

The Service Enterprise Initiative is a national change management program that helps organizations gain a greater return on volunteer investment to better achieve their mission.

For further information regarding the Service Enterprise Initiative and Serve Kentucky, visit serve.ky.gov.

From CASA of Lexington


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