A nonprofit publication of the Kentucky Center for Public Service Journalism

Kentucky retailers bracing for challenging holiday shopping season as pandemic continues

The year 2020 has been a series of challenges for Kentucky retailers, so why should the holiday shopping season be any different? A survey of the Commonwealth’s retailers by the Kentucky Retail Federation indicates the COVID-19 pandemic poses unusual circumstances this time of year. More than 100 retailers responded to the annual survey, and a majority indicate the pandemic has slowed their local...

Utilities unite to protect customers from scams; event raises consumer awareness, offers advice

Wednesday marked the fifth annual Utility Scam Awareness Day when Louisville Gas and Electric Company, Kentucky Utilities Company and Old Dominion Power Company joined more than 145 fellow U.S. and Canadian utilities to raise consumer awareness on how to recognize scams and offer advice to avoid them. These efforts have become more important this year during the pandemic, as reports of scams have risen...

Now more than ever, Kentucky restaurants need your support and business — here’s how you can help

By Dan Liebman Special to KyForward The National Restaurant Association estimates that by the end of the year, roughly 100,000 restaurants across the country will have closed permanently. As a small business/restaurant owner, I am disheartened by this staggering news, especially knowing it is not because of food quality or customer service, but rather due to an unforeseen worldwide pandemic. With the...

Republic Bank appoints Logan Pichel as new president; arrives from Regions Bank in Alabama

Republic Bank & Trust Company Chairman and CEO Steve Trager announced Tuesday that Logan Pichel has been appointed as the Bank’s new president. “It is an exciting time for Republic Bank, as we continue to explore new areas, enhance our financial service capabilities and increase access for customers,” said Trager. Steve Trager“I’m delighted Logan will join our team. His appointment as...

Lower fuel costs help hold down LG&E and KU energy bills; natural gas costs lowest in 25 years

Customers concerned about increases in their energy bills can take solace in the fact that lower natural gas commodity costs are helping hold bills down. In fact, Louisville Gas and Electric Company’s natural gas customers could potentially see their overall bill decrease 8 percent beginning in May. At the end of March, LG&E filed its quarterly gas supply clause (GSC) with Kentucky Public Service...

LG&E and KU rolling out upgrades to online outage map, including mobile interactive design

Whether it’s for a few minutes, a few hours or a few days, experiencing a power outage is never convenient. Getting detailed information about the outage enables customers to make critical decisions regarding what they need to do until power is restored. For nearly a decade, Louisville Gas and Electric Company and Kentucky Utilities Company have empowered customers by providing this important information...