A nonprofit publication of the Kentucky Center for Public Service Journalism

BBB Trends: Bugged by robocalls? If you can’t block them, then report them; there’s something you can do

By Sandra Guile Better Business Bureau You’ve tried ignoring, blocking, teasing and hanging up on these annoying robocalls. Nothing seems to work. Is anyone doing anything about them? The short answer — yes. (Click for link) The Federal Trade Commission is taking aggressive action in concert with law enforcement, the court system, wireless carriers, and Congress to tackle this complicated issue....

BBB Trends: Getting a barrage of robocalls? Technically there may be a solution coming

By Sandra Guile Better Business Bureau The rise of complaints from consumers and businesses alike about the barrage of robocalls has reached a feverish pitch. As a result, the Federal Communications Commission and cell phone carriers across the nation have released the Caller Verified Program. This reactive measure is to help reduce the number of spam callers and robocalls, as scammers have improved...

BBB Trends: Robocalls, spoofing and smishing are on the rise — what it is and what to do

By Sandra Guile Special to KyForward Does it seem like there are more robocalls and spoofed numbers appearing on your cell phone lately? On average, 112 million of these calls are placed per day or 1,297 calls placed per second to the more than six billion smartphones in circulation. As if your phone didn’t buzz enough, 15.2 million text messages are sent around the world per minute. Of those, 90...