A nonprofit publication of the Kentucky Center for Public Service Journalism

BBB Trends: With voice-activated devices, be careful what you seek, especially when you speak

By Sandra Guile Better Business Bureau It seems so easy to do: Tell Alexa to play your favorite song. Ask Siri about the weather. Use Google Assistant to turn down the air conditioner or dim the lights. But think twice before asking your smart device to look up a phone number, because it may accidentally point you to a scam.  Let’s say you’re looking for the phone number of a plumbing company...

Beth Underwood: Ditching SIRI for a good old-fashioned map may not be the best way to go

After my daughter Hannah and son-in-law Adam moved to Maryland a couple of years ago, Colton and I added their house to our summer travel list. For the most part, they’re a straight shot to the east. In fact, once on I-64, we don’t make a turn for about a half dozen hours. Because of the mostly direct route, I had a bright idea: instead of relying on the GPS, I thought it might be fun to use a...